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Technical Specialist Digitalization

Sandvik
Diposting: 27 Juli 2026
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Deskripsi Pekerjaan

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities, and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

Job Summary

Sandvik is seeking applications from motivated individuals for Technical Specialist Digitalization based in Balikpapan.

This role supports digitalization and technology enablement across customer sites and Sandvik operations by combining technical field expertise, data-driven problem solving, equipment connectivity, automation support, and stakeholder training. This position can work unsupervised in workshops and/or at the customer site/field.

Main Responsibilities

  • Lead and support digitalization initiatives that improve operational efficiency, productivity, equipment reliability, and customer value.
  • Implement and support digital tools, connected equipment solutions, automation-related systems, dashboards, and data capture processes for Sandvik equipment and service operations.
  • Set up equipment connectivity to customer networks and support commissioning or troubleshooting of onboard/offboard automation and digital systems.
  • Set up, and support commissioning with Sandvik navigation system that on board on the Sandvik machine,
  • Conduct technical data management, download control-system data, support software upgrade activities, and translate equipment data into practical recommendations.
  • Use data analytics to identify trends, recurring issues, utilization gaps, and improvement opportunities for service, maintenance, and customer operations.
  • Provide specialist-level technical support and advice to customers, service teams, Product Masters, Equipment Division, and other stakeholders.
  • Prepare clear technical reports, case feedback, and improvement recommendations using relevant systems such as TIM, TFM, CPI, or other applicable Sandvik reporting channels.
  • Train, coach, and support technicians and end-users in digital tools, service methods, equipment systems, and safe operating practices.
  • Collaborate with local, regional, and global teams to align digital solutions with business needs, customer requirements, and Sandvik standards.
  • Continuously review and improve processes, tools, and methods to support digital adoption and sustainable performance improvement.

Collaboration With Other Business Line

  • As part of a matrix organization, collaborate with Service Operations, Parts & Services, Equipment Division, Product Masters, Digitalization/Technology teams, Customer Service, Sales Area, and relevant global or SEA stakeholders.
  • Work closely with customer representatives and site teams to understand operational challenges, identify digital improvement opportunities, and ensure solutions are practical in field environments.
  • Direct report to the agreed local supervisory organization and work functionally with relevant digitalization, automation, service, and product support stakeholders.

SUPERVISION / MANAGE / ACT AS A COACH

  • Provide subject matter guidance to technicians, service teams, and users of digital tools or connected equipment systems.
  • Coach technicians with lower experience in troubleshooting, system functionality, data interpretation, digital applications, and safe work practices.
  • Share knowledge and best practices to improve capability, adoption, and consistency across locations.

HEALTH & SAFETY

  • Champion a proactive and visible commitment to Sandvik’s Environment, Health & Safety (EHS) Vision and Zero Harm culture.
  • Prepare and execute all activities in line with EHS and Quality regulations, procedures, instructions, and guidelines.
  • Ensure digitalization and technology implementation is performed safely and does not create additional risk to people, equipment, customer operations, or the environment.
  • Identify and report unsafe work behaviors, hazards, near misses, incidents, or system risks immediately.
  • Follow required Take 5, risk assessment, permit-to-work, isolation, and customer site procedures.
  • Comply with Sandvik global EHS policy, ISO 14001/45001, SMKP requirements, and applicable customer site requirements according to the role authority.

Preferred Environment & Mobility

  • Field and office environment, including Sandvik Balikpapan office, customer sites, workshops, and other operational locations as required.
  • Willing to travel within Indonesia and, when required, within Sandvik Sales Area or global network for project, training, support, or implementation needs.
  • Comfortable working in a customer-facing, field-based, and cross-functional environment.

Experience & Qualifications

  • Minimum 6 years of experience in mining, heavy equipment, automation, digitalization, technology implementation, equipment engineering, maintenance, or field service.
  • Proven exposure to digital tools, data analytics, equipment connectivity, automation systems, control systems, or technology implementation in an industrial or mining environment.
  • Strong understanding of Sandvik or similar OEM mining equipment, including mechanical, electrical, hydraulic, control, automation, or telemetry-related systems.
  • Experience in advanced troubleshooting, commissioning, technical reporting, customer support, and cross-functional coordination.
  • Diploma or bachelor’s degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Information Technology, Computer Science, Mining/Industrial Engineering, or related discipline.
  • Proficiency in relevant software, digital tools, databases, dashboards, reporting systems, and Microsoft Office applications.
  • Strong analytical thinking, practical problem solving, communication, collaboration, and coaching capability.
  • Proficient English communication, both written and oral; CEFR B1-B2 preferred depending on business requirement.
  • Driver’s license and willingness to travel to customer sites are preferred.

To be eligible for this role, you must have the right to live and work in Indonesia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

Only Candidates Who Meet The Qualifications Will Be Processed.

Our Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognize that we are strengthened by diversity. We strongly believe that employing a diverse workforce is essential to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

By submitting your resume and application information, you authorize Sandvik to transmit and store your information in our database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Tentang Posisi Technical Specialist Digitalization

Technical Specialist Digitalization di Sandvik adalah peran penuh waktu pada level profesional yang berlokasi di Bali. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Teknik umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Technical Specialist Digitalization di Sandvik

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

  1. Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Technical Specialist Digitalization di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
  2. Riset singkat tentang Sandvik: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
  3. Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Technical Specialist Digitalization, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Technical Specialist Digitalization.

Persiapan Interview untuk Posisi Technical Specialist Digitalization

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Technical Specialist Digitalization, pelamar umumnya melewati beberapa tahap berikut:

  • Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
  • Interview teknis / studi kasus: relevan untuk bidang teknik, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
  • Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
  • Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

  • Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
  • Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
  • Cek konsistensi informasi lowongan dengan halaman karir resmi Sandvik bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Technical Specialist Digitalization di Sandvik?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Technical Specialist Digitalization?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Sandvik.

Apakah lowongan Technical Specialist Digitalization ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

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Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.

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