Rock Tools Sales and Service Representative

Diposting: 12 Juli 2026

Detail Lowongan

Lokasi: Bali
Fungsi: Sales
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities, and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

Job Summary

Sandvik is seeking applications from motivated individuals for Rock Tools Sales and Service Representative based in Balikpapan, Kalimantan Timur.

This position is responsible for driving sales growth and providing technical support for Rock Tools products and services within the assigned territory. The role focuses on developing strong customer relationships, identifying business opportunities, delivering product expertise, and ensuring high levels of customer satisfaction through effective sales and aftersales support.

Main Responsibilities

Sell Tools & Consumables in a geographical area.
Be part of Account team and customer interactions
Assess customers’ equipment performance and reliability via tools availability and service effectiveness to ultimately reduce operational costs for the Customer.
Develop and manage the sales and service plan for designated accounts or territory.
Develop customer relationships that ensure customers remain loyal to Sandvik’ brands.
Liaise between customers and Sandvik to ensure all warranty claims are settled in a timely fashion and are fast tracked as possible.
Assess technical issues with all Sandvik products, and prepare/submit quotations for small to medium expenditure for the Account Manager
Collecting and sharing relevant commercial and market information with product and sales management.
Consistently leverage the company's CRM system to capture customer interactions, manage sales activities, update opportunity pipelines, and ensure accurate and timely reporting.
Drawing up annual, quarterly, monthly and weekly plans and prioritizing activities to achieve objectives.
Coaching and guiding less experienced for operation field service when necessary.
Providing customer training on new products, applications and best practices to strengthen customer competencies and promote product adoption.
Travel to customer sites and partner with customers to provide solutions with respect to aftermarket Tools & Consumables.
Coordinate product trials and testing as required to further expand the business value of “Premium Product - Premium Service - Competitive Price”.
Monitor tools usage patterns and liaise with Inventory Controllers to ensure appropriate stock levels and stocked items.
Achieve budgeted revenue.
Ensure all accounts are operating within Sandvik trading terms.
Anticipating and understanding customer needs and translating them into our product offerings to achieve maximum customer value and profitability.
Follow up on sales leads; visiting strategically important customers; inventory of customer needs; proposing appropriate solutions; negotiate within defined powers; and closing orders to achieve revenue targets.
Conduct monthly reviews of account status, including but not limited to DSO and revenue.

Collaboration With Other Business Line

As the matrix organization you will be collaborating with many people within Sandvik in both global and SEA regions, including cross division interaction between Part, service,logistic and equipment, internal collaboration Rock Tools sales and Operation Field Service , active communicated to Rock tools application engineer who support SEA. Direct report to Rock Tools Sales Manager and indirectly to Territory Manager
Some case will involve communication with Business Line Managers and SEA Rock Tools Sales Manager

SUPERVISION/MANAGE/ACT AS A COACH

Operation Field Service (OFS)

HEALTH & SAFETY

Champion a proactive and visible commitment to Sandvik’s Environment, Health & Safety (EHS) Vision and culture, embedding "Zero Harm" as a strategic business priority.
Proactive to reporting a hazard/incident in workplace area with fill in EHS360 platform
Ensure EHS leadership is integrated into strategic planning, decision-making, and organizational objectives.
Provide adequate resources, policies, and systems to support EHS performance and continual improvement.
Foster a culture of accountability and continuous improvement across all levels to drive sustainable EHS performance.
Regularly review EHS performance metrics and lead improvement initiatives based on trends, audits, and incidents.
Ensure effective communication of EHS priorities and expectations to all employees, contractors, and stakeholders.
Demonstrate exemplary EHS behavior and ensure the organization complies with Sandvik global EHS Policy, ISO 14001/45001, and SMKP requirements.
Empower all employees to stop and report any work that appears unsafe or could cause harm, without fear of retaliation.

Preferred Environment & Mobility

Field - Any environment (Location Customer Sites / Workshops).
Willing to travel globally within Sandvik area and/or from site to site within country of Indonesia.

Experience & Qualifications

Over 4 years of experience in sales and support, preferably have experience in rock tools business,
Have drilling tools experience in knowledge with different applications
Intermediate English proficiency (CEFR Level B1).
Able to drive a vehicle and have valid police driving license

Only Candidates Who Meet The Qualifications Will Be Processed

Our Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognize that we are strengthened by diversity. We strongly believe that employing a diverse workforce is essential to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

By submitting your resume and application information, you authorize Sandvik to transmit and store your information in our database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies

Tentang Posisi Rock Tools Sales and Service Representative

Rock Tools Sales and Service Representative di Sandvik adalah peran penuh waktu pada level profesional yang berlokasi di Bali. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Sales umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Rock Tools Sales and Service Representative di Sandvik

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Rock Tools Sales and Service Representative di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang Sandvik: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Rock Tools Sales and Service Representative, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Rock Tools Sales and Service Representative.

Persiapan Interview untuk Posisi Rock Tools Sales and Service Representative

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Rock Tools Sales and Service Representative, pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang sales, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi Sandvik bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Rock Tools Sales and Service Representative di Sandvik?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Rock Tools Sales and Service Representative?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Sandvik.

Apakah lowongan Rock Tools Sales and Service Representative ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.

Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.