Performance Manager

Requirement:

• Bachelor’s degree in Shipping, Transportation, Logistics, or a related field 
• Minimum 5 years in international container terminal operations, including:  Experience as Shift Duty Manager / Assistant Manager / Manager
• At least 1–2 years in Assistant Manager level, or Minimum 7 years in shipping company handling international container vessel operations with strong exposure to terminal coordination 

Strong knowledge of:  

• Container terminal operations 
• Vessel planning & execution 
• Equipment utilization and productivity metrics  
• Strong execution and analytical skills 
• Excellent communication and stakeholder management skills 
• Have experience to operate TOS (Terminal Operation System) 
• Strong leadership, analytical, and problem-solving skills 
• Have the ability to work independently and with a team
• Proficient in MS Office Applications: Word, Excel and PowerPoint 
• Ability to work under pressure in a fast-paced operational environment 
• Problem-solving and decision-making ability  

Jobs description:

1. Strategic Performance Management & Operational Excellence (25%)

·      Develop and execute terminal performance strategies aligned with business objectives, operational priorities, and growth plans.

·      Establish and govern key performance indicators, including GMPH (Gross Moves per Hour), BMPH (Berth Moves per Hour), TRT (Truck Turnaround Time) and PM compliance.

·      Lead strategic initiatives to improve operational efficiency, asset utilization, capacity optimization, and long-term terminal competitiveness.

2. Terminal Operations Leadership & Service Delivery (25%)

·      Provide leadership and governance of terminal operations to ensure safe, reliable, and efficient execution of vessel, yard, and gate activities.

·      Ensure operational resources, equipment, and workforce capabilities are optimized to achieve service commitments and operational targets.

·      Drive achievement of operational performance targets, including vessel productivity, berth efficiency, yard performance, and truck turnaround performance.

3. Safety, Risk & Compliance Leadership (20%)

·      Champion a strong safety culture and ensure compliance with HSE standards, regulatory requirements, and company policies.

·      Lead risk management initiatives, incident investigations, root cause analysis, and implementation of corrective and preventive actions.

·      Strengthen operational resilience through proactive risk assessment, safety performance monitoring, and continuous improvement programs.

4. Performance Analytics & Continuous Improvement (15%)

·      Monitor, analyze, and report terminal performance using operational KPIs, including GMPH, BMPH, TRT & related ops performance

·      Identify productivity gaps, operational bottlenecks, and inefficiencies through data-driven analysis and benchmarking.

·      Lead operational excellence, process optimization, digitalization, and cost-efficiency initiatives to improve terminal performance and customer experience.

5. Cross-Functional Leadership & Business Alignment (10%)

·      Collaborate with Operations, Engineering, Maintenance, Commercial, HSE, and other stakeholders to achieve strategic and operational objectives.

·      Lead cross-functional performance reviews and align resources, priorities, and improvement initiatives across the terminal.

·      Support business planning, budgeting, capacity planning, and strategic projects to enhance terminal capability and competitiveness.

6. Organizational Capability & People Development (5%)

·      Build a high-performance culture through leadership, coaching, accountability, and performance management.

·      Develop talent pipelines, succession plans, and workforce capabilities to support current and future operational requirements.

·      Promote continuous learning, innovation, and employee engagement to drive sustainable performance improvement.

·      Perform any other duties and responsibilities that assigned by Senior Management