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Deskripsi Pekerjaan
Job Description
Job ID: MJ000378
About Traveloka
Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.
We move fast because the region demands it. Southeast Asia is young, mobile-first, and growing faster than almost anywhere else on earth. We are not transplanting a Western playbook — we are writing a new one, from scratch, for a market that does not look like anywhere else — and we are calling for people who want to be part of that.
About The Team
Lending makes travel accessible — but only if we lend wisely. The Risk Control team inside Financing decides who we say yes to, on what terms, and how we keep losses in check while still letting customers book the trip they want. We work across Southeast Asian markets where credit data is thin, behaviour shifts fast, and every country plays by different rules, so there is no off-the-shelf model to copy. We build our own.
Here you turn raw signals into approval and collection strategies that move real numbers. You will:
About The Job
As an Analyst in Business Operations, you are joining Traveloka Financing — a fully competent individual contributor with no direct reports, who independently runs and improves the operational backbone of our risk-control function. You deliver to operational targets and standards with full autonomy over how, and you are accountable for the decisions and course of action within your area, even when the problem is loosely defined and spills into adjacent teams. We are writing a lending playbook for Southeast Asia, and you help build it.
If you have read this far and felt something click — the problem, the scale, the moment — we would like to hear from you.
We review every application. If your background is a strong fit, you will hear from us within 5 business days.
We are building the kind of company where strong people choose to stay because the work keeps getting bigger and better. If that is what you are looking for, apply.
Job ID: MJ000378
About Traveloka
Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.
We move fast because the region demands it. Southeast Asia is young, mobile-first, and growing faster than almost anywhere else on earth. We are not transplanting a Western playbook — we are writing a new one, from scratch, for a market that does not look like anywhere else — and we are calling for people who want to be part of that.
About The Team
Lending makes travel accessible — but only if we lend wisely. The Risk Control team inside Financing decides who we say yes to, on what terms, and how we keep losses in check while still letting customers book the trip they want. We work across Southeast Asian markets where credit data is thin, behaviour shifts fast, and every country plays by different rules, so there is no off-the-shelf model to copy. We build our own.
Here you turn raw signals into approval and collection strategies that move real numbers. You will:
- Investigate fraud and default patterns, then design the rules and limits that stop them
- Translate portfolio performance into decisions credit and product teams act on
- Sharpen the operational playbooks that keep risk tight as we scale across the region
About The Job
As an Analyst in Business Operations, you are joining Traveloka Financing — a fully competent individual contributor with no direct reports, who independently runs and improves the operational backbone of our risk-control function. You deliver to operational targets and standards with full autonomy over how, and you are accountable for the decisions and course of action within your area, even when the problem is loosely defined and spills into adjacent teams. We are writing a lending playbook for Southeast Asia, and you help build it.
- Responsible for account suspension due to risk assessment result
- Conduct, review, and maintain SLIK (Sistem Layanan Informasi Keuangan) / credit bureau checks for new and existing clients to ensure compliance with financial regulatory standards.
- Monitor, evaluate, and follow up on merchant lending operations, identifying potential credit risks and managing default or delinquency issues.
- Perform thorough due diligence and risk evaluations for incoming account opening requests
- Oversee invoicing processes, manage vendor payments, and serve as the primary liaison for operational communications with external partners and service providers.
- Evaluate current operational workflows, recommend control enhancements, and assist in designing standard operating procedures (SOPs) to mitigate operational losses.
- Investigate operational risk events, document root causes, track remediation actions, and present periodic risk metrics to management.
- Bachelor’s degree in Finance, Accounting, Economics, Risk Management, or a related field, with a minimum of 3 years of hands-on experience in operational risk, credit risk, or compliance within the financial services or fintech sector.
- Direct experience navigating and interpreting SLIK (OJK) reports and credit bureau databases to evaluate creditworthiness effectively is preferred
- Fluent in both professional Bahasa Indonesia and Business English (both written and verbal) to draft reports and communicate
- Strong interpersonal skills with a proven track record of facilitating seamless communication between different teams
- Solid understanding of Indonesian financial regulations (OJK/BI guidelines), anti-money laundering (AML) standards, and Know Your Customer (KYC) frameworks
If you have read this far and felt something click — the problem, the scale, the moment — we would like to hear from you.
We review every application. If your background is a strong fit, you will hear from us within 5 business days.
We are building the kind of company where strong people choose to stay because the work keeps getting bigger and better. If that is what you are looking for, apply.
Tentang Posisi Operational Risk Specialist
Operational Risk Specialist di Traveloka adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.
Pekerjaan di kategori Operasional umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.
Tips Melamar Operational Risk Specialist di Traveloka
Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:
- Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Operational Risk Specialist di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
- Riset singkat tentang Traveloka: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
- Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Operational Risk Specialist, bukan sekadar paragraf umum.
Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.
Estimasi Gaji & Total Kompensasi
Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.
Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Operational Risk Specialist.
Persiapan Interview untuk Posisi Operational Risk Specialist
Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Operational Risk Specialist, pelamar umumnya melewati beberapa tahap berikut:
- Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
- Interview teknis / studi kasus: relevan untuk bidang operasional, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
- Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
- Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.
Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.
Waspada Penipuan Rekrutmen
Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:
- Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
- Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
- Cek konsistensi informasi lowongan dengan halaman karir resmi Traveloka bila tersedia.
Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.
Jelajahi Lowongan Serupa
Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:
Pertanyaan yang Sering Ditanyakan
Bagaimana cara melamar lowongan Operational Risk Specialist di Traveloka?
Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.
Berapa kisaran gaji untuk posisi Operational Risk Specialist?
Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Traveloka.
Apakah lowongan Operational Risk Specialist ini masih dibuka?
Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.
Apakah InfoLoker.id memungut biaya pelamar?
Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.
Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.
Lowongan Serupa
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