Medical VA / Onboarding Specialist

Diposting: 1 Agustus 2026

Detail Lowongan

Fungsi: Hrd
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

AnsibleHealth is seeking a skilled and motivated Onboarding Specialist / Medical VA to join our innovative team. As a key member of our patient-centric approach to healthcare delivery, you will play a dual role in guiding new patients through their onboarding journey while managing essential clinical administrative duties. This position combines exceptional customer service with medical documentation expertise, ensuring both smooth patient transitions and efficient clinical operations.

What is Ansible Health?

Ansible Health unites physicians, nurses, respiratory therapists, and tech experts from Columbia, Johns Hopkins, Google, Amazon, and other top institutions to revolutionize care for chronic disease patients. We combine elite clinical expertise with cutting-edge technology to deliver personalized, efficient care at scale. Our team's groundbreaking research, published in leading journals like Nature and PLOS, demonstrates our commitment to innovation. Backed by Bessemer, First Round Capital, AlleyCorp, Breyer Capital, and Inflect Capital, we're a Series A startup partnering with leading healthcare systems nationwide. Our mission is to genuinely improve patient outcomes, not just optimize metrics. If you're passionate about transforming healthcare through technology, join our diverse team in making a real impact.

The Job at a Glance

We are looking for a top-tier Onboarding Specialist / Medical VA to become an integral part of our expanding team. This role is vital in delivering the best care possible to our patients, handling patient communications, and providing essential support to our clinical staff in their mission to offer exceptional care. The ideal candidate will demonstrate exemplary professionalism, excellent English language communication skills, and outstanding organizational abilities with meticulous attention to detail. This position offers an exciting opportunity to contribute significantly to our patient-centric approach in healthcare delivery.

Responsibilities

Customize initial discussions based on patient needs, ensuring they understand how the program can address their specific health conditions, providing personalized benefits rather than general services.
Manage inquiries through multiple communication channels (phone, email, etc.), including voicemail inbox management and message routing, providing prompt and accurate responses.
Process and manage referrals, working towards efficient conversion within a 7-10 day timeframe while managing multiple referral loop processes for a large patient panel.
Perform comprehensive data entry including clinical survey scores/results, diagnostic tests, remote physiologic monitoring (RPM), and remote therapeutic monitoring (RTM) data streams.
Schedule and coordinate patient appointments while maintaining communication with patients regarding their care schedule.
Manage and process inbound and outbound medical records, ensuring proper documentation and organization.
Maintain accurate EMR records by updating care notes, face sheets, and ensuring the integrity of patient information.
Attend clinical meetings, take detailed notes, and follow up on action items and project timelines.
Collaborate with a multidisciplinary team of physicians, engineers, designers, and care team members to continuously improve patient care delivery.
Resolve patient issues and complaints, identifying problems and finding appropriate solutions to ensure patient satisfaction while maintaining professional communication throughout the process.
Achieve daily call quotas of 75-100 interactions.
Adhere to established performance metrics to qualify for incentive plans tied to performance.

The ideal candidate for this role at Ansible Health is a dynamic professional who thrives in a fast-paced, ever-changing startup environment. They should also possess exceptional English communication skills, both written and verbal, coupled with meticulous attention to detail and strong organizational abilities. They should be adept at managing multiple priorities, from patient onboarding to referral management.

Required Qualifications And Competencies

Bachelor's degree in a relevant field, such as healthcare, nursing, or a related clinical discipline.
2+ years of professional experience in a customer service or healthcare setting, demonstrating a deep understanding of patient care and care coordination.
Solid grasp of the US healthcare system and its intricacies.
Exceptional written and verbal English communication skills.
Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Proficiency with CRM systems, EMR software, and standard office applications (e.g., Google Suite)
Training or experience in clinical medicine, such as a nursing degree, nursing assistant, or clinical scribe.
Typing speed of at least 60 words per minute.
Reliable internet connection (at least 30 Mbps) and a quiet home environment for work
Ability to work in US time zones (EST)

Nice to have

Spanish language proficiency (written and spoken)
Experience in the healthcare industry or with medical terminology
Familiarity with remote patient monitoring systems
Knowledge of HIPAA regulations and healthcare privacy practices

Job Details

Full-time: 40 hours a week (with a possible shifting schedule including weekends)
Benefits: Flexible PTO and HMO coverage
Location: Remote (offshore, and willing to work US hours - EST/EDT)

Tentang Posisi Medical VA / Onboarding Specialist

Medical VA / Onboarding Specialist di AnsibleHealth adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Hrd umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Medical VA / Onboarding Specialist di AnsibleHealth

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Medical VA / Onboarding Specialist di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang AnsibleHealth: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Medical VA / Onboarding Specialist, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Medical VA / Onboarding Specialist.

Persiapan Interview untuk Posisi Medical VA / Onboarding Specialist

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Medical VA / Onboarding Specialist, pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang hrd, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi AnsibleHealth bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Medical VA / Onboarding Specialist di AnsibleHealth?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Medical VA / Onboarding Specialist?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter AnsibleHealth.

Apakah lowongan Medical VA / Onboarding Specialist ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.

Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.