Legal, Claim, & Compliance Executive

MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.

Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 570 vessels and more than 100,000 staff.

MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.

Through a network of 524 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.

MSC calls at 500 ports on 215 trade routes, carrying some 21.5 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.

Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.

We are pleased to announce an opening for the position of Legal, UAC, and Compliance Executive based in Jakarta, Indonesia.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities:

Claims Management

• Review and handle cargo and non-cargo (container, operational, vendor, and third-party) claims.
• Assess claim documents, evidence, and incident reports to determine liability and recovery opportunities.
• Coordinate with internal departments, customers, depots, terminals, surveyors, insurers, and service providers regarding claims and incidents.
• Prepare claim reports, demand letters, settlement correspondence, and recovery documentation.
• Pursue recovery of losses, costs, and damages from responsible parties.
• Maintain and update claim monitoring reports and claim records.

Uncleared & Abandoned Cargo (UAC) Management

• Monitor and manage uncleared and abandoned cargo cases (import and export).
• Contact and engage customers to resolve long-outstanding cargo matters.
• Coordinate with internal departments, branch offices, ports of loading, ports of discharge, and relevant stakeholders to facilitate cargo clearance or disposal.
• Support implementation of cargo disposition measures such as re-export, auction, donation, destruction, or other approved solutions.
• Maintain accurate UAC monitoring reports and ensure timely case updates.

Legal & Contract Support

• Assist in reviewing, drafting, and managing commercial agreements, legal correspondence, notices, and other legal documents.
• Conduct legal and contractual reviews to identify risks and support business decisions.
• Maintain contract records and document management systems.
• Support negotiations and implementation of agreements with customers, vendors, and business partners.

Compliance & Regulatory Support

• Support permit, license, and regulatory filing processes.
• Assist in company compliance initiatives, internal policies, and regulatory reporting.
• Support internal and external audits, investigations, and compliance reviews.
• Ensure accurate and complete maintenance of compliance documentation and records.

Requirements:

• Bachelor’s degree in law
• Minimum 3 years of experience
• Experience in claims handling, legal support, compliance, risk management, contract administration, debt recovery, insurance, customer dispute resolution, operations, procurement, or related functions.
• Prior experience in the shipping, supply chain sectors and logistics industry will be considered an advantage.
• Fluent English both oral and written.
• Strong analytical and critical-thinking skills.
• Ability to investigate issues, identify root causes, and recommend practical solutions.
• Solutions-oriented with strong critical-thinking skills.
• Ability to manage multiple priorities and work under pressure.
• Strong interpersonal skills to work effectively with various stakeholders.