IT support

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We're looking for an IT Administrator to join our IT team in Batam, taking full ownership of the day-to-day technology operations and the automation systems behind them that keep our teams productive and secure across the region.

What You'll Be Doing

• Provide first-line and escalated IT support to employees, including hardware, software, and connectivity troubleshooting.
• Own employee onboarding and offboarding from the IT side, including device setup, account provisioning, access management, license assignment, and deactivation.
• Maintain and track IT asset inventory across laptops, monitors, peripherals, warranty status, assignment, and lifecycle stage.
• Take full ownership of existing automation workflows, including AnyCross approval flows, offboarding bots, webhook integrations, and deletion request handling.
• Build and maintain automation scripts using Python, JavaScript, webhooks, SQL, and GitLab.
• Write and maintain SQL queries for IT, asset, and access reporting.
• Document IT processes, automation logic, and runbooks to strengthen the team's knowledge base.
• Support vendor coordination for device procurement, repair, and logistics.

Why You Should Join Us

• Full ownership from day one: you will take over and grow real production automation systems, not only support tickets.
• Growth path: strong performance can open broader infrastructure, automation, and security operations ownership as the team scales.
• Mentorship and transition support: you will receive direct handover and guidance from Freddy Darmanto during the transition period.
• Impact: your work directly affects every employee's productivity. When IT works well, everyone works well.

Who We Are Looking For

• 1-2 years of experience in IT support/operations, with real hands-on automation or scripting work.
• Working proficiency in Python and/or JavaScript, with the ability to read, write, and debug scripts independently.
• Experience with webhooks/API integrations and at least one low-code or workflow automation platform.
• Comfortable writing SQL queries for reporting and investigation.
• Familiarity with Git/GitLab workflows, including branching, merge requests, and commit hygiene.
• Genuine curiosity about technology: you tinker, build, search, test, and figure things out.
• Strong ownership: you follow through, communicate risks early, and do not wait to be told what to do.
• Good communication skills & English proficiency: you can explain technical topics clearly to non-technical colleagues,

Let's Realize Human Potential

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential. If you are ready to grow, take ownership, and make an impact, you have come to the right place.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

• Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
• Integrity: Have courage, be guided by the truth, don’t be afraid
• Impact: Missionaries, not mercenaries
• Beginners’ Mindset: Stay humble, don’t be attached to ego
• Customer Obsessed: Customers First
• Ownership: Care intensely about the mission and take responsibility
• High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.