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Deskripsi Pekerjaan
About Us
Reimagine access. Reimagine ownership. Build the future with Cinch.
Cinch is Southeast Asia's leading circular tech subscription company, redefining how people and businesses access technology. Instead of adding to the growing e-waste crisis, we enable affordable, sustainable access to devices through subscriptions that maximise reuse and extend their lifecycle. We operate across B2C, B2B, and B2B2C channels, including major partnerships with global leaders like Samsung. At Cinch, we are builders with high standards, a bias for action, and a shared mission to create a generational company that outlasts us. Freshly funded by leading institutional investors and growing rapidly, we're building an environment where ambitious people can do the best work of their careers.
The Role
We're hiring an IT Manager to lead Cinch's workplace technology, endpoint security, and IT compliance operations across our Singapore headquarters and regional markets. This is a high-ownership role at the centre of how Cinch works day-to-day — from how laptops get provisioned and SaaS access is granted, to how we maintain a strong security posture and uphold our compliance commitments across operating markets.
You'll own the systems and processes that keep our people productive and our company secure: managing our identity and device management platform, administering our core SaaS and collaboration stack, running our IT helpdesk, and operating the controls that underpin our information security and compliance programme.
This role suits someone who combines strong technical depth in identity, endpoint, and SaaS administration with the pragmatism and ownership mindset of an early-stage operator.
Key Responsibilities
Workplace IT & SaaS Administration
Reimagine access. Reimagine ownership. Build the future with Cinch.
Cinch is Southeast Asia's leading circular tech subscription company, redefining how people and businesses access technology. Instead of adding to the growing e-waste crisis, we enable affordable, sustainable access to devices through subscriptions that maximise reuse and extend their lifecycle. We operate across B2C, B2B, and B2B2C channels, including major partnerships with global leaders like Samsung. At Cinch, we are builders with high standards, a bias for action, and a shared mission to create a generational company that outlasts us. Freshly funded by leading institutional investors and growing rapidly, we're building an environment where ambitious people can do the best work of their careers.
The Role
We're hiring an IT Manager to lead Cinch's workplace technology, endpoint security, and IT compliance operations across our Singapore headquarters and regional markets. This is a high-ownership role at the centre of how Cinch works day-to-day — from how laptops get provisioned and SaaS access is granted, to how we maintain a strong security posture and uphold our compliance commitments across operating markets.
You'll own the systems and processes that keep our people productive and our company secure: managing our identity and device management platform, administering our core SaaS and collaboration stack, running our IT helpdesk, and operating the controls that underpin our information security and compliance programme.
This role suits someone who combines strong technical depth in identity, endpoint, and SaaS administration with the pragmatism and ownership mindset of an early-stage operator.
Key Responsibilities
Workplace IT & SaaS Administration
- Own administration of Cinch's core workplace and identity platforms, including our MDM, SSO, and directory services; corporate productivity and collaboration suite; and the broader SaaS stack used by Cinch day-to-day
- Manage SaaS lifecycle end-to-end: licence provisioning, SSO integration, periodic access reviews, vendor renewals, and cost optimisation
- Evaluate, procure, and implement new IT and workplace tools that improve operational efficiency
- Own the IT runbook for new market launches and office expansions: what gets set up, in what order, by whom
- Administer and scale Cinch's MDM platform across our corporate Mac and Windows fleet, plus operational Android/iOS devices across markets
- Define and enforce endpoint security policies, configuration profiles, and compliance baselines aligned with recognised information security frameworks (e.g. SOC 2, ISO 27001)
- Own identity and access management — including SSO configuration, role-based access controls, MFA enforcement, and joiner/mover/leaver workflows
- Run device provisioning, enrolment, and decommissioning in line with Cinch's circular device lifecycle model
- Maintain real-time fleet visibility, compliance reporting, and remote remediation capability across all markets
- Act as the IT control owner for Cinch's information security and compliance programme, operating controls and maintaining audit-ready evidence across recognised frameworks (e.g. SOC 2, ISO 27001)
- Maintain and continuously improve IT security policies covering access management, endpoint security, data protection, and acceptable use
- Run periodic access reviews, vulnerability management cycles, and IT risk assessments
- Partner with security and engineering leadership on incident response for IT and workplace-related events
- Ensure ongoing alignment with relevant data privacy requirements (e.g. PDPA Singapore) across operating markets relevant data security and privacy requirements across operating markets
- Own Cinch's IT helpdesk — set up the ticketing workflow, define SLAs, and triage requests from across teams and markets
- Serve as the escalation point for hardware, software, access, and connectivity issues; resolve efficiently with minimal disruption to operations
- Build and maintain clear IT documentation, SOPs, and a self-service knowledge base to reduce repeat tickets and empower Cinchers to self-resolve common issues
- Identify recurring pain points and ship automations or process changes that eliminate them at the root
- Manage relationships with IT vendors, service providers, and hardware suppliers
- Maintain an accurate and up-to-date IT asset register across all markets
- Oversee procurement, lifecycle tracking, and responsible disposal of IT equipment in line with Cinch's sustainability values
- Partner with Operations, Product, and Business teams to support technology needs as Cinch expands into new markets
- Contribute to IT planning and budgeting in line with business priorities
- Collaborate with Product and Engineering teams on internal tooling integrations and system requirements
- 5–8 years of IT experience, with at least 2 years in a management or senior individual contributor capacity
- Proven experience managing MDM platforms (e.g. Jamf, Microsoft Intune, Kandji, Knox Suite, JumpCloud or equivalent)
- Demonstrable experience as a control owner for SOC 2 and/or ISO 27001 audits, with hands-on use of compliance automation platforms (e.g. Vanta, Drata, or equivalent)
- Expert-level Google Workspace administration and strong command of modern SaaS administration patterns (SSO, SCIM, role-based access)
- Strong troubleshooting skills across macOS and Windows endpoints, networking, and SaaS applications
- Track record of operating IT in a lean, fast-moving environment — startup or high-growth experience strongly preferred
- Excellent communication skills and a collaborative approach to working with non-technical stakeholders
- Regional exposure across Southeast Asia markets is an advantage
Tentang Posisi IT Manager
IT Manager di Cinch adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.
Pekerjaan di kategori Teknologi Informasi umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.
Tips Melamar IT Manager di Cinch
Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:
- Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan IT Manager di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
- Riset singkat tentang Cinch: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
- Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi IT Manager, bukan sekadar paragraf umum.
Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.
Estimasi Gaji & Total Kompensasi
Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.
Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi IT Manager.
Persiapan Interview untuk Posisi IT Manager
Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi IT Manager, pelamar umumnya melewati beberapa tahap berikut:
- Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
- Interview teknis / studi kasus: relevan untuk bidang teknologi informasi, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
- Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
- Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.
Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.
Waspada Penipuan Rekrutmen
Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:
- Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
- Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
- Cek konsistensi informasi lowongan dengan halaman karir resmi Cinch bila tersedia.
Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.
Jelajahi Lowongan Serupa
Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:
Pertanyaan yang Sering Ditanyakan
Bagaimana cara melamar lowongan IT Manager di Cinch?
Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.
Berapa kisaran gaji untuk posisi IT Manager?
Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Cinch.
Apakah lowongan IT Manager ini masih dibuka?
Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.
Apakah InfoLoker.id memungut biaya pelamar?
Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.
Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.
Lowongan Serupa
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