Head of Quality Management

FKS Group (www.fksgroup.com) is a South—East Asia holding company focused on food and property. The Group’s commitment is strengthened by more than 40 years of experience and expertise that extends globally to sourcing, manufacturing, refining, logistics, shipping, financing, risk management as well as trading.

We're now looking for Head of Quality Management for FKS Group.

The ideal candidate will be responsible to leads the quality division, sets safety and testing standards, and ensures all products or services match legal and company rules.

Key Responsibilities=

1. Quality Management System (QMS)

• Develop, implement, and continuously improve the Company's Quality Management System (QMS).
• Ensure consistent implementation of QMS across all business units and manufacturing sites.
• Review the effectiveness of the quality system and establish continuous improvement initiatives.

2. Food Safety Management

• Lead the implementation and maintenance of the Food Safety Management System.
• Ensure compliance with GMP, HACCP, FSSC 22000, Food Defense, Food Fraud Prevention, and Traceability requirements.
• Ensure organizational readiness for food safety audits and certifications.

3. Quality Governance

• Establish corporate quality policies, standards, and governance frameworks.
• Develop and maintain quality manuals, policies, procedures, and guidelines.
• Standardize quality practices across all manufacturing sites and business units.

4. Regulatory & Compliance

• Ensure compliance with applicable local and international regulations, industry standards, and customer requirements.
• Oversee certification and recertification programs.
• Serve as the corporate liaison with regulatory authorities, certification bodies, and customers on quality-related matters.

5. Supplier Quality Assurance

• Develop and implement supplier quality management programs.
• Establish supplier qualification and approval processes.
• Lead supplier quality audits and performance evaluations.
• Drive supplier quality improvement initiatives.

6. Customer Quality Management

• Oversee the corporate customer complaint management process.
• Lead root cause investigations and approve Corrective and Preventive Actions (CAPA).
• Monitor complaint trends and implement preventive improvement programs.

7. Internal & External Audit

• Develop and oversee the corporate quality audit program.
• Ensure effective execution of internal quality audits.
• Monitor the timely closure of audit findings and corrective actions from external audits and certification bodies.

8. Change Control & Quality Risk Management

• Establish and oversee quality change control processes for materials, products, specifications, processes, and systems.
• Lead quality risk assessments to ensure quality risks are effectively identified and mitigated before implementation.

9. Continuous Improvement

• Drive company-wide quality improvement initiatives using Lean, Six Sigma, Kaizen, or PDCA methodologies.
• Monitor improvement effectiveness and ensure sustainable quality performance.

10. Product Recall & Crisis Management

• Establish and maintain the Product Recall Management Program.
• Lead periodic mock recall exercises.
• Serve as a key member of the Crisis Management Team for quality and food safety incidents.

11. Document & Quality Information Management

• Oversee the Quality Document Control System.
• Ensure proper document control, version management, and traceability.
• Lead the digitalization of quality management systems (e-QMS) where applicable.

12. Strategic Leadership

• Develop the Company's Quality Strategy and Quality Roadmap aligned with business objectives.
• Establish and monitor corporate quality KPIs.
• Report quality performance and strategic initiatives to Executive Management.
• Manage the Quality Assurance Division's budget, resources, and organizational capabilities.
• Collaborate with Manufacturing, R&D, Procurement, Supply Chain, Commercial, and other functions to integrate quality excellence into business operations.

Qualifications=

• Bachelor's Degree in Food Technology, Food Science, Microbiology, Chemical Engineering, Biotechnology, Industrial Engineering, or a related discipline.
• Minimum 12–15 years of progressive experience in Quality Assurance, Quality Management, Food Safety, or Regulatory Affairs within the food manufacturing or FMCG industry.
• At least 5–8 years in a senior leadership role (Senior Manager or Head level).
• Proven experience managing quality functions across multiple manufacturing sites.
• Demonstrated success in developing and implementing Corporate Quality Management Systems (QMS).
• Extensive experience leading certification, regulatory, customer, and third-party audits.
• Strong background in supplier quality management, customer quality management, product quality, food safety, and continuous improvement initiatives.
• Expert knowledge of industry standards (e.g., ISO 9001, GMP, or software QA methodologies).
• Excellent leadership, communication, and strategic planning skills.
• High integrity, accountability, and strong teamwork orientation.
• Proven ability in root cause analysis, risk management, and data-driven decision-making.
• Excellent communication skills and ability to perform under pressure.
• Fluent in English (written & spoken).
• Location: Sragen, Solo, Central Java, Indonesia
• Willingness to travel extensively as required.

*Only qualified candidates that will be contacted for further process