Graphic Designer

About MIJ Hub:

MIJ Hub is a fast-growing special needs organisation supporting individuals aged 4 to 40 through education, vocational training, employment pathways, and community integration.

Beyond our core education programmes, MIJ is building a wider ecosystem of mission-driven ventures, including a specialty cafe, an e-commerce brand, and a new international special education model in Malaysia.

We operate with the pace and ambition of a growth-stage organisation, while staying anchored in a mission that creates real impact for individuals with special needs and their families.

About the Role

:We are looking for a reliable, self-sufficient Graphic Designer/Graphic&Video Designer who can consistently deliver polished, on-brand work including under tight deadlines and high-stakes, external-facing conditions. This role requires strong design fundamentals combined with sound judgment, clear communication, and dependable working conditions

.
Key Responsibilities

:
Design Creation & Video Editing Develop high-quality designs and video content for social media, websites, email marketing, blogs, and print materials that align with each brand's identi

ty.Stay Trend-Savvy Monitor social media trends, challenges, and viral formats, integrating them into designs that engage and resonate with our audien

ce.
Brand Consistency & Development Adapt designs to fit the unique voice of Ashraff Cafe, Komunal, MIJ Hub SG, and MIJ Hub MY, while maintaining visual consistency across all platfo

rms.
Campaign Support Collaborate with the marketing team to design visual assets for marketing campaigns, including product launches and seasonal promot

ions.
UI/UX Focus (Preferred, not required) Apply UI/UX design principles to create visually appealing, user-friendly designs for websites and landing pages, based on how users actually navigate and interpret co

ntent.
Design for Conversions Work with the growth team to design high-conversion assets (calls-to-action, product images) for landing pages, ads, emails, and social media cam

paigns.
Email Marketing Design Design email templates for newsletters and product promotions, optimizing for open rates and click-throug

h rates.
Cross-Brand Collaboration Work closely with the marketing and growth teams to ensure that visual content aligns with broader marketing goals and growth strategies for ea

ch brand.
Take Ownership & Drive Creativity Manage design projects independently, ensuring that designs meet brand standards and are delivered on time. Proactively suggest improvements and new des

ign ideas.
Reliable, High-Stakes Delivery Prioritize and manage multiple design requests with varying urgency, and deliver polished, usable work for high-visibility, external-facing moments (e.g., product launches, events) without last-m

inute risk.
Navigating Ambiguity Translate broad or evolving briefs into effective design solutions, asking clarifying questions where needed rather than waiting for exhaustive i

nstructions.
Stakeholder Communication Communicate proactively and clearly with marketing, growth, and brand stakeholders to align on requirements, timelines,

and feedback.
Required Qualification

s & Skills
Desi

• gn FundamentalsStrong grasp of layout, typography, color, and v
• isual hierarchyDemonstrated ability to follow and apply brand guidelines consistently without
• heavy oversightPortfolio showing polished, production-ready work (not
• just concepts)Video editing skills for short-form social content (Reels, TikTok
• -style formats)Ability to manage and adapt design output across multiple distinct brand identities simultaneously (e.g., F&B, retai
• l, hospitality)Awareness of current social media trends, formats, and platform-specific

best practices
Growth & Performance

• -Oriented DesignExperience designing for conversion (CTAs, ad creatives, landing page assets,
• product imagery)Understanding of email marketing design best practices for open and cli
• ck-through ratesComfortable using performance feedback (CTR, engagement, conversion data) to refin
• e future designsProficient in creating clear, visually compelling presentation decks that translate complex information into structured, audience-frie

ndly narratives

• .
  UI/UX AwarenessWorking understanding of how users read and naviga
• te visual contentAbility to design based on intended user behavior and outcomes, not just aesth

etic instruct

• ions
  CommunicationStrong written and verbal English co
• mmunication skillsAbility to clarify ambiguous requirements directly with stakeholders and confirm understandin
• g before executionComfortable working with cross-functional/business stakeholders, not j

ust creative

• teams
  Working StyleProven ability to manage fast turnarounds and re-priori
• tize under pressureComfortable operating with incomplete or evolving briefs; asks the right questions r
• ather than guessingTrack record of delivering error-free, usable work for high-pressure deadlines (e.g., events, launches, execu

tive presentations)
Working Con

• ditions RequirementsStable, reliable work setup is mandatory. Candidate must have consistent access to a functioning workstation and
• internet connection.Must have a documented backup plan for power/connectivity disruptions (e.g., backup power source, alternate work location, mobile hotspot) to ensure deadlines are not compromised by in
• frastructure issues.Must be able to commit to predictable availability during a

greed working hours.
What Success Lo

• oks Like in This RoleDesign output requires minimal rounds of correction and ra
• rely needs escalationDeadlines — especially urgent or high-visibility ones — are met wit
• hout last-minute riskNo missed or unusable deliverables due to avoidabl
• e availability issuesStakeholders report smooth collaboration with
• few miscommunicationsDesigns are functional and user-friendly, not ju

st visually appealing