Field Service Engineer (Mandarin Speaker)

Diposting: 22 Oktober 2026

Detail Lowongan

Lokasi: Surabaya
Fungsi: Teknik
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our over 18.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a Field Service Engineer (Mandarin Speaking) to join our team in Indonesia. In this customer-facing role, you will provide technical service and support for our process instrumentation, with a particular focus on supporting our Chinese-speaking customers across Indonesia. Depending on your preference, this position can be based in Surabaya, Jakarta, or Medan.

What is the role about?

Do you enjoy working hands-on with technology and solving technical challenges directly at customer sites? Are you comfortable communicating in Mandarin and interested in developing your expertise in process instrumentation?

As a Field Service Engineer, you will support our customers throughout the lifecycle of their Endress+Hauser instruments. From installation and commissioning to troubleshooting and maintenance, you will help ensure that our customers' instrumentation operates reliably and effectively.

Which tasks will you perform?

You will:

Deliver post-sale services at customer sites, including on-site installation, commissioning, inspection, maintenance, troubleshooting, and repair of Endress+Hauser instruments
Diagnose technical issues and provide effective solutions to ensure reliable instrument performance and minimize operational disruption
Advise customers on preventive maintenance, instrument configuration, and service measures that can improve performance and reliability
Provide technical guidance and practical training to customer employees on the correct operation and maintenance of our instruments
Complete service reports and other required administrative documentation accurately and on time
Collaborate with customers, internal technical teams, and other stakeholders to resolve service requests and maintain a high level of customer satisfaction

What do we expect from you?

You:

Hold a bachelor’s degree in Electronics Engineering, Instrumentation Engineering, Electrical Engineering, or another relevant technical discipline
Have hands-on knowledge of process instrumentation and are comfortable working with technical equipment in industrial environments
Have knowledge of IT applications, MS Office (proficient user in Word, Excel, PowerPoint, SFDC, SAP)
Communicate fluently in Mandarin, both spoken and written, enabling you to work effectively with our Chinese-speaking customers
Have a good command of English for communication within our international organization
Communicate confidently with customers, approach problems systematically, and can work both independently and collaboratively
Are proactive, service-oriented, and willing to travel regularly throughout the assigned service area

What can you expect from us?

The stability and long-term perspective of a successful international family-owned company
A collaborative and people-focused culture where your ideas and expertise can make a real impact
Opportunities for professional and personal development through a wide range of training and learning programs
Close collaboration with experts and colleagues across our global Endress+Hauser network
The flexibility and support needed to maintain a healthy work-life balance
The opportunity to contribute to meaningful solutions that help customers operate more efficiently, safely, and sustainably

How do you apply?

To apply, we kindly ask you to upload your documents on our career page. Applications sent to us by email can unfortunately not be considered due to data privacy considerations.

Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Currently, we do not engage with external service providers for this role. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.

Tentang Posisi Field Service Engineer (Mandarin Speaker)

Field Service Engineer (Mandarin Speaker) di Endress+Hauser Group adalah peran penuh waktu pada level profesional yang berlokasi di Surabaya. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Teknik umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Field Service Engineer (Mandarin Speaker) di Endress+Hauser Group

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Field Service Engineer (Mandarin Speaker) di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang Endress+Hauser Group: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Field Service Engineer (Mandarin Speaker), bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Field Service Engineer (Mandarin Speaker).

Persiapan Interview untuk Posisi Field Service Engineer (Mandarin Speaker)

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Field Service Engineer (Mandarin Speaker), pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang teknik, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi Endress+Hauser Group bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Field Service Engineer (Mandarin Speaker) di Endress+Hauser Group?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Field Service Engineer (Mandarin Speaker)?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Endress+Hauser Group.

Apakah lowongan Field Service Engineer (Mandarin Speaker) ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

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Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.