[External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!

Diposting: 8 Agustus 2026

Detail Lowongan

Lokasi: Jakarta Pusat
Fungsi: Customer Service
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

Welcome to ATI Business Group!

Know someone who would be a great fit? Refer them and get IDR 1,500,000!
This page is exclusively for non-employees who wish to refer someone else to join ATI Business Group. If you're referring a friend, family member, or former colleague, you're in the right place.

We're looking for individuals who are detail-oriented, committed to delivering high-quality work, and able to thrive in a fast-paced environment while consistently meeting service level agreements (SLAs).

Open opportunities include:

Finance
Ticketing & Travel Operations
Customer Support

Wondering how the referral reward works?

Learn more about the referral program and reward criteria Here

Find the role that best matches your referral's skills and submit their information to help them start their career with ATI Business Group.

Key Responsibilities

SLA Compliance - Track and meet turnaround times for your assigned workflow. Prioritize tasks based on queue volume and urgency, and escalate at-risk items before they breach SLA
Accuracy - Maintain a zero-tolerance standard for errors in transactions, tickets, or customer interactions and follow SOPs consistently to avoid rework

Depending on your referral background, their day-to-day may include:

Finance Operations: invoicing, reconciliation, refunds, or payment processing
GDS Ticketing: issuing, reissuing, voiding, or refunding airline tickets via Amadeus, Sabre, or Galileo
Customer Support: handling inquiries and resolving cases via email, live chat, and phone

Who Should You Refer?

Holds a Bachelor's degree in any major, or is a Vocational School graduate in Tourism Management
Has excellent written and spoken English communication skills
Has experience in at least one of the following: Finance Operations, GDS Ticketing, or multi-channel Customer Support
Is detail-oriented and able to deliver high-quality work under time-bound targets
Is comfortable working in a metrics-driven environment, including SLA and Quality Assurance (QA) scorecards
Has prior experience in a BPO, travel, or aviation environment (preferred)
Is flexible to work shifts based on business needs
Is willing to work from either our BSD City (South Tangerang) or Harmoni (Central Jakarta) office

Be Part of ATI's Journey
At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.

Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.

Join us and help shape the future of travel and hospitality

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Tentang Posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!

[External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group! di ATI Business Group adalah peran penuh waktu pada level profesional yang berlokasi di Jakarta Pusat. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Customer Service umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group! di ATI Business Group

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group! di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang ATI Business Group: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!.

Persiapan Interview untuk Posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!, pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang customer service, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi ATI Business Group bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group! di ATI Business Group?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter ATI Business Group.

Apakah lowongan [External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group! ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.

Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.