English Customer Service

We're seeking an English Customer Service Agent to provide essential support to our European and US customers. If you're an English communication pro and ready for a rewarding role with night shift work, apply now!

Job Description:

• Respond promptly to customer inquiries via multiple channels (phone, email, chat, social media, etc.).
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Maintain knowledge of client products and/or services.

Requirements:

• Excellent English proficiency (minimum B2 level), both written and verbal.
• Minimum Diploma (D3) or Bachelor's Degree (S1)
• Minimum 3 months of experience in e-commerce or a live chat environment. Fresh graduates are welcome to apply.
• Comfortable working on night shifts to support European and US time zones
• Willingness to work 5 days a week.
• Based in or willing to relocate to Yogyakarta.