Associate Manager, Customer Supply Chain

Diposting: 23 September 2026

Detail Lowongan

Fungsi: Logistik
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Summary

This role in Indonesia connect the Voice of Customer with SC Johnson Commercial, Customer Fulfillment, Demand and Supply Planning, and Logistics operations. The role enables business growth and a superior customer experience by strengthening customer collaboration, service reliability, supply chain efficiency, cost-to-serve and execution simplicity.

The role balances in-stock and service objectives with inventory, cost and operational risk. It provides data-based recommendations, leads proactive exception management, and aligns cross-functional action across forecasts, replenishment, promotions, product transitions, key events, customer fulfillment and logistics improvement

Essential Duties And Responsibilities

Customer Supply Chain Strategy

Translate ASEAN/Indonesia priorities into customer and market strategies across four dimensions: Collaboration, Service, Cost and Complexity.
Assess customers by strategic importance and collaboration maturity; recommend appropriate tiered support and actions that strengthen partnership value.
Lead the Supply Chain contribution to customer strategies, Joint Business Planning and the Supply Chain component of customer contracts, in partnership with Commercial teams.

Customer collaboration, CPFR and joint planning

Serve as a Supply Chain interface for priority customers, working with Commercial and customer stakeholders in replenishment, supply chain, merchandising and logistics.
Establish Collaborative Planning, Forecasting and Replenishment (CPFR) and other customer performance routines, including 30/60/90, team-to-team and Joint Business Planning meetings as relevant to the support tier.
Align customer and SC Johnson views of demand, forecasts, promotions, replenishment, supply plans and inventory requirements; surface disconnects and coordinate resolution.
Support promotion planning and allocation, new-product and modular transitions, seasonal and e-commerce events, and discontinued-item exit strategies.

Service, inventory and exception management

Align performance standards and create transparent tracking of SC Johnson Case Fill Rate, customer fill rate, On-Time In-Full/On-Time Delivery, in-stock/on-shelf performance, lead time, forecast accuracy, promotion forecast accuracy, Days on Hand and inventory turns.
Establish proactive risk alerts and exception routines for orders, supply, in-stock, high-inventory, new-item and promotional issues.
Lead root-cause and loss-tree analysis and coordinate time-bound recovery and mitigation plans with Commercial, Customer Fulfillment, Planning and Logistics.
Recommend stock policies and replenishment actions that improve availability while balancing inventory, sell-through and obsolescence risk.
Provide clear situation, impact, decision and action-plan communication to internal and customer stakeholders.

Continuous process improvement and joint value creation

Diagnose and improve the customer order-to-delivery flow, including forecast-to-order, stock-to-fulfillment, fulfillment-to-delivery and logistics-network interfaces.
Lead or facilitate customer-specific efficiency initiatives involving order-profile improvement, delivery frequency, minimum order quantity/minimum order value, ship-to design, pallet/full-layer utilization, mixed-display rules, inbound logistics, milk runs, cross-dock, and lead-time or waiting-time reduction.
Identify and track cost-saving and cost-avoidance opportunities, including penalties, waiting cost, redeliveries and other avoidable operational expense.
Develop joint value-creation opportunities with customers and relevant logistics partners that improve service while reducing cost and complexity.
Collaborate with Commercial teams through Supply Chain facts and improvement options during customer term, service-level and contract discussion.

Required Skills / Experience / Competencies

A minimum of bachelor’s degree in any major, preferably Supply Chain Management or Industrial Engineering
Minimum 5 years’ experience in warehouse operations, 3PL Management, Logistics or Supply Chain
Familiar with Excel (VLOOKUP, PIVOT, etc.)
Experience working Lean practices and Project Management
Preferably certified with Lean Six Sigma

Job Requirements

Permanent – full time job
No relocation eligibility

Benefits & Culture

SC Johnson is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

Ongoing training and development
Employee Committee that put on regular events, lunches, parties, fun days
Family-owned company, with a family feel
Be a member of a company championing a better world through sustainability and environmental protection measures

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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Tentang Posisi Associate Manager, Customer Supply Chain

Associate Manager, Customer Supply Chain di SC Johnson adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Logistik umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Associate Manager, Customer Supply Chain di SC Johnson

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Associate Manager, Customer Supply Chain di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang SC Johnson: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Associate Manager, Customer Supply Chain, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Associate Manager, Customer Supply Chain.

Persiapan Interview untuk Posisi Associate Manager, Customer Supply Chain

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Associate Manager, Customer Supply Chain, pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang logistik, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi SC Johnson bila tersedia.

Bila menemukan kejanggalan, laporkan ke report@infoloker.id. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

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Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Associate Manager, Customer Supply Chain di SC Johnson?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Associate Manager, Customer Supply Chain?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter SC Johnson.

Apakah lowongan Associate Manager, Customer Supply Chain ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

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